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Our top priority for welcoming guests and colleagues back to Hyatt properties is doing it safely, with your wellbeing in mind.

Guided by our purpose of care and experience delivering world-class hospitality for more than 60 years, Hyatt’s Global Care & Cleanliness Commitment builds on our existing rigorous safety and cleanliness protocols and includes:

  • GBAC STAR™cleanliness and training accreditation process through the Global Biorisk Advisory Council (GBAC) at all Hyatt hotels
  • Trained Hygiene & Wellbeing Leader or team at all locations, responsible for their hotel adhering to new operational protocols and training
  • Cross-functional panel of trusted medical and industry advisors—including experts from Cleveland Clinic—to help us fine-tune safety protocols and consider various aspects of the entire hotel experience

For current hotel operation information please review the below letter:

Global Biorisk Advisory Council (GBAC) STAR Accreditation

Under the guidance of GBAC, a Division of ISSA, the worldwide cleaning industry association, Royal Palms Resort & Spa has been recognized for implementing stringent protocols for cleaning, disinfection and infectious disease prevention on property.

GBAC STAR accreditation is part of Hyatt’s Global Care & Cleanliness Commitment, which builds on Hyatt’s existing rigorous safety and cleanliness protocols and includes requiring a GBAC STAR cleanliness and training accreditation at each Hyatt hotel globally, a trained Hygiene & Wellbeing Leader or team at all hotels, and a cross-functional panel of trusted medical and industry advisors—including experts from Cleveland Clinic—to help Hyatt fine-tune safety protocols and consider various aspects of the entire hotel experience.

GBAC

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