FAQ

Here are answers to often-asked questions to ensure a most comfortable and enjoyable spa experience.

When should I arrive?
We suggest arriving 30 minutes before your appointment so you will have time to enjoy the dressing room amenities and a soothing cup of tea in Alvadora's relaxation area before your treatment begins.

What should I wear?
The spa will provide you with a robe and slippers. It is recommended that you completely disrobe for your spa service. Therapists are trained in proper draping techniques so you should always feel comfortable. For Watsu, please wear a bathing suit.

Should I avoid the Spa if I am pregnant?
Not at all, although you'll want to avoid treatments using deep pressure and heat, such as Hydrotherapy, Stone Massage, Reflexology and Aromatherapy. The Maternity Massage is specifically designed to safely relax mothers-to-be.

Should I alert someone if I have any physical ailments, disabilities or allergies?
Absolutely. Please notify the spa coordinator when booking your appointments.

Will I be able to purchase products that are used during my treatments?
Our spa boutique has a full array of products that are used during treatments as well as excellent gift items to take along.

Are there any rules of spa etiquette?
To enhance your journey at Alvadora and for the relaxation of all guests, we ask that everyone speak softly and refrain from using cellular phones in all public areas of the spa. Alvadora Spa is a very special and tranquil place. We invite you to lose yourself in its indulgences. Also, please arrive 30 minutes before your appointment. This will allow you time to prepare for your treatment. Treatments will begin and end on time, as a courtesy to the next guest.

Reservations
Appointments are confirmed with a credit card or room number. We encourage our guests to make their spa arrangements when room reservations are made to ensure that preferred appointment times are available.