Careers

DISCOVER THE ROYAL PALMS EXPERIENCE!

Available positions as of March 10, 2010

• Housekeeping Room Attendant
• Server ~ T.Cook's
• Part Time Cocktail Server ~ T.Cook's Lounge
• HVAC Technician

To view a description of an available job, please click on the following link. Apply online. 

For future opportunities make sure to sign up with "Career Concierge." Destination Hotels & Resorts will then send you new opportunities as they become available, customized for your interest and expertise!  Click here to get started. 

Contact us:
Human Resources Department
5200 E. Camelback Road
Fax: 602-808-3116
Phone: 602-808-3135 or 602-808-3107

Nancy Silver ~ Area Director of Human Resources
Mark Brooks ~ Human Resources Manager

EOE

Mission Statement
To provide our guests with an exceptional service experience, and to provide our employees with a positive, safe and energized environment in which they are empowered to learn, delight, succeed and grow.

Our Service Philosophy
The hospitality industry is unique in that it requires commitment 24 hours a day, 7 days a week, 365 days a year with one goal in mind: giving the guests WHATEVER they desire to achieve the best possible service in the most caring and courteous manner so they will want to come back for more!

We realize that the quality of service is directly related to the quality of our employees. The most important quality you can possess is this Whatever It Takes! attitude, reflected in our Great Expectations...Legendary Service standards. It is also the foundation for our philosophy towards EMPOWERMENT.

We take service to the next level at Royal Palms and throughout the Destination Hotels & Resorts portfolio with what we fondly call "CUSTOMER INTIMACY." This program is an extension of our property's own mission statement and service standards, and is a key element in providing our discerning guests with that personalized touch which is the cornerstone to relationship building and having guests want to return to what they feel is a "home away from home".

A final thought regarding Royal Palms guest service; consider yourself a CARETAKER of the estate. Ensuring that our guests and visitors feel at home, personalizing their experience in any way imaginable, anticipating their every need, taking care of the property and equipment, and working together, as a TEAM and as a family, creates a guest and work experience like no other. Taking care of the guests and each other is what Royal Palms is truly all about. It is our "Whatever It Takes!" attitude, Great Expectations...Legendary Service standards and Customer Intimacy essentials that set us apart from our competition. It is why we are recognized as a leader in our industry.

Benefits Package

• 90 day eligibility period for health insurance
• Includes: medical, dental, vision and basic life insurance
• Optional Supplemental Life Insurance and voluntary short term disability, cancer, accident & critical care coverage
• Flexible Spending Account - save money on medical and child care expenses through tax savings program
• 401(k) - ALL employees are eligible after six months
• GREAT company match
• Free Meals
• Vacation and sick pay
• Holiday, Jury Duty & Bereavement Pay
• Destination Hotels & Resorts Discounts
• Historic Hotels of America Discounts
• Family Discounts at Royal Palms
• Food & Beverage discounts
• Employee entertainment discounts
• EXCELLENT WORK ENVIRONMENT
• FANTASTIC GROWTH POTENTIAL
• Annual employee events
• On going employee recognition and appreciation programs